Terms of Service

1. Eligibility

Bridera is intended for adults who are legally able to enter into a binding agreement in their country or jurisdiction. By using Bridera, you represent that:

• You are at least 18 years old.
• The information you provide is accurate and current.
• You are legally permitted to use matchmaking services.
• You are using the Services for genuine relationship and matchmaking purposes.
• You are not impersonating another person or misrepresenting your identity.
• You will not use another member's information for harassment, fraud, solicitation, or any unlawful purpose.

Bridera reserves the right to refuse or terminate an account where we reasonably believe these requirements have not been met.

2. Account registration and email verification

To access Bridera's private membership experience, you must create an account and verify your email address. You are responsible for keeping your login credentials confidential and for activity that occurs through your account. You agree to provide truthful, complete, and current information. Bridera may suspend or terminate accounts containing false, misleading, fraudulent, abusive, or inappropriate information.

3. Annual membership, automatic renewal and cancellation

Bridera offers an annual membership for $99 per year. Payment places you in the Bridera matchmaking pool for one year, subject to these Terms.

Automatic renewal. Your membership renews automatically at $99 every year, using the payment method you provided, until you cancel. We will email you a reminder before each renewal, as required by law where you live. If a renewal payment fails, we may retry the charge and may suspend your membership if payment cannot be collected.

How to cancel. You can cancel at any time from your account page (/member/account). Cancellation takes effect at the end of the period you have already paid for: you keep your membership until then, and you will not be charged again. To cancel, sign in and choose the option to manage your membership. If you cannot sign in, contact us at hello@brideraconcierge.com.

No refunds. The membership fee is non-refundable, including for the initial payment and for renewals, and we do not give partial refunds for unused time after you cancel. This applies unless applicable law requires otherwise. Nothing in these Terms limits any non-waivable consumer rights or cooling-off rights that apply to you; if the law where you live gives you a greater cancellation or refund right, that right applies.

The $99 membership does not include guaranteed matchmaking introductions, a specific number of matches, consultations, verification services, or a guaranteed relationship. Membership provides eligibility to participate in the Bridera matchmaking community and to access eligible member services.

We may change the membership price for future renewal periods. We will give you notice before any change takes effect, and you may cancel before it applies.

4. Concierge services

Bridera may offer concierge matchmaking packages and additional services, purchased separately from the annual membership, with their own descriptions, prices, and terms shown when they are offered. The scope, timing, and availability of services may depend on member eligibility, geographic availability, member preferences, and the availability of suitable potential matches. Refunds for those services are governed by the terms shown at purchase and by applicable law; a member is not entitled to a refund solely because a match did not respond, did not develop into a relationship, or did not meet the member's expectations.

5. No guarantee of compatibility or relationship

Bridera does not guarantee that any member will receive a compatible match, enter into a relationship, become engaged, marry, or achieve any particular personal or romantic outcome.

Matchmaking is personal and subjective. Compatibility cannot be guaranteed by Bridera or by any verification process. Bridera's role is to facilitate introductions and provide matchmaking support. The decision to communicate with, meet, date, or develop a relationship with another person remains entirely your own.

6. Match introductions

A "match" or "curated match" is an introduction facilitated by Bridera based on the information available to us and the preferences and circumstances provided by members. It does not mean that Bridera has determined that two people are objectively compatible. We may consider factors such as relationship goals, age and location, cultural background, lifestyle, values, interests, education, professional background, family preferences, and other information members voluntarily provide. Not every member will receive the same number or frequency of introductions.

7. Verification disclaimer

Bridera may offer identity, background, education, certification, or other verification services. Verification is not a guarantee of a person's character, honesty, intentions, financial position, emotional suitability, relationship status, safety, or compatibility.

Checks may rely on third-party databases, public records, or verification providers, and the information may be incomplete, inaccurate, outdated, unavailable, or subject to legal limitations. Even when verification has been completed, you should independently evaluate information before entering into a relationship or meeting another person. A verified profile should never be read as a guarantee that a person is safe, trustworthy, compatible, or suitable for you.

8. Member safety

Your safety is your responsibility. When communicating with or meeting another member:

• Protect your personal and financial information.
• Do not send money to another member.
• Do not share passwords, banking information, or sensitive account credentials.
• Meet in public places when meeting someone for the first time.
• Tell a trusted person where you are going.
• Use your own judgment when evaluating information provided by another person.

If you believe another member has engaged in fraudulent, threatening, abusive, or inappropriate conduct, contact Bridera promptly. We may suspend, restrict, investigate, or terminate accounts when appropriate.

9. Prohibited conduct

Members may not use Bridera to:

• Commit fraud or financial scams.
• Impersonate another person or provide knowingly false information.
• Harass, threaten, stalk, or abuse another member.
• Solicit money or financial assistance from members.
• Promote illegal activities.
• Collect personal information about members for unauthorized purposes.
• Use the platform for commercial solicitation without authorization.
• Distribute spam or malicious software, or circumvent security measures.
• Use the Services for purposes unrelated to legitimate matchmaking.

Bridera may take appropriate action, including suspension or termination of accounts. If an account is terminated for fraud, impersonation, abuse, harassment, payment fraud, or another serious violation, refund eligibility will be decided based on the circumstances and applicable law.

10. Deleting your account

You can delete your account at any time from /member/account. Deleting your account cancels your membership and permanently deletes your profile and photos, as described in our Privacy Policy. Deleting your account does not entitle you to a refund.

11. Limitation of liability

To the fullest extent permitted by law, Bridera is not liable for the conduct of any member, for the outcome of any introduction, or for indirect or consequential losses arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

12. Governing law and changes

These Terms are governed by the laws of [Governing law and venue]. We may update these Terms from time to time; when we make material changes we will give notice as required by law, and the date above shows the latest update.

13. Contact

Bridera Concierge, [Company legal name], [Company address]. Questions about these Terms: hello@brideraconcierge.com, or use our contact form.